Community
Concept of Community
The community is a feature that allows you to start and manage all types of chats within the LXP (Learning Experience Platform). Additionally, customers can send inquiries (via Channel Talk) and feedback (to the Elice operations team) through the community.
The community features that can be set by administrators are as follows, and the community functions that appear in the institution's LXP may vary depending on these settings.
AI Chat
If you have questions related to the educational content you are taking, you can use AI Chat instead of the help center. This feature is powered by a generative AI model developed by Elice Group and can assist you with various tasks, including intent questions about practice problems, theoretical/informational questions, programming practice questions, and code error interpretation. For more details, please refer to the AI Chat manual.
Help Center
If you encounter difficulties while taking educational content, you can ask questions to a tutor (educator) through the Help Center. After selecting the subject to ask questions about, you can freely ask your questions once a tutor is assigned. You can find more details in the Help Center manual.
Group Chat
If group chat is activated for the subject you are taking, you can participate in group chats to interact with other students. Check the group chat manual for further information.
Live Classroom
This is a channel where students and administrators belonging to the live classroom can communicate. For more detailed information, refer to the live classroom manual.
Feedback
This is a channel where you can freely send feedback about your experience using the Elice LXP. All feedback is sent to the Elice Group operations team and will be used as reference data for the improvement of the platform. You can find more details in the feedback manual.
Document Assistant
In the Document Assistant, you can interact with AI based on the content of various document formats (PDF, PPT, HWP, etc.) through question and answer.