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Community

Concept of Community

The community is a feature that allows all types of chat to be initiated and managed within the LXP. Additionally, through the community, customer inquiries (ChannelTalk) and feedback (sending opinions to the Elice Operations Team) can be sent.

The admin-configurable community features are as follows, and the community features that appear in the institutional LXP vary depending on the settings.

AI Chat

This is a channel where you can ask questions to AI if you need help while using the LXP. This feature incorporates generative AI models, allowing you to ask anything and receive assistance. It is particularly useful for educators to acquire information needed during the educational content creation process.

AI Chat Manual for Educators

Help Center

This is a channel where students taking educational content through the LXP can ask questions to educators. Educators can monitor and respond to student inquiries in real-time through the Help Center app. For more details, please refer to the Help Center Manual.

Help Center Manual for Educators

Group Chat

This is a channel where students belonging to a specific group can interact with educators. More details can be found in the Group Channel Manual.

Group Chat Manual for Educators

Live Classroom

This is a channel where students belonging to a live classroom can interact with administrators. For more detailed information, please refer to the Live Classroom Manual.

Live Classroom Manual for Educators

Customer Center

You can manage ChannelTalk connected to the institutional LXP here. All members can send inquiries through ChannelTalk. For more details, please check the Customer Center Manual.

Customer Center Manual for Educators

Feedback

This is a channel where you can freely send feedback about your experience using the Elice LXP. All feedback will be sent to Elice Group's Operations Team and will be used as reference data to develop a better platform. For more details, please see the Feedback Manual.

Feedback Manual for Educators

Document Assistant

In the Document Assistant, you can query and respond to AI based on various document formats (PDF, PPT, HWP, etc.).

Document Assistant Manual for Educators