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Help Center

Members with administrator or educator permissions from each institution can answer students' questions in the Help Center.

  1. Visit https://helpcenter.elice.io/ and log in with an account that has administrator or educator permissions.
  2. You can check the pending questions from students.
  3. Click the 'Start Answering' button at the bottom to respond to the respective student's question.
    - You can check questions in pending, in progress, and completed states in the left tab.
  4. After finishing the response to a student's question, click the 'Complete Answer' button to finalize the response to that question.